We'll get you back to work.
Already signed in? The fastest way to reach us is the Help & support button inside BeMyCrew (your account menu, top right of the dashboard, or the account menu in the Tech app) — it opens a ticket with your company and page already attached, so we can jump straight to helping.
No ticket disappears into a queue.
Urgent outages
Response within 1 hour, 7am–9pm ET.
Everything else
Response within 1 business day.
Mark anything that's actively down — can't answer calls, can't dispatch, app won't load — as Urgent outage in the support form so it reaches our on-call team immediately.
In-app support
Sign in, then open Help & support from your account menu — search help articles, file a ticket, or check the status of one you already sent.
Sign in →Help center
Setup guides for the AI phone, forwarding, pricebook, invoices, imports, and more.
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