Honest comparison
BeMyCrew vs ServiceTitan
Enterprise field-service software with deep features and a price tag to match. BeMyCrew gives you the AI receptionist + dispatch board for a small fraction of the per-tech cost.
They advertise
Quote required
Real-world cost
$245-500/mo per technician (third-party estimate; ServiceTitan does not publish pricing), plus a $5,000-15,000+ one-time implementation fee
Contract
Annual contract
Setup time
4-12 weeks
| Feature | BeMyCrew | ServiceTitan |
|---|---|---|
| AI voice receptionist (24/7 inbound calls)ServiceTitan announced AI features in 2024 but rollouts vary by tier | Included | Add-on |
| Smart dispatch board with AI matching | ||
| Mobile tech PWA (no app-store install) | Native app required | |
| Estimates & invoicing | ||
| Customer CRM with job history | ||
| Multi-location support | Pro plan ($99/mo) | Enterprise tier only |
| Annual contract required | ||
| Per-technician pricing | ||
| Setup time | Minutes | 4-12 weeks |
| Setup fee | $0 (or $149 done-for-you) | $5,000-$15,000+ typical (third-party estimate) |
| Cancel anytime, prorated refund | ||
| Starting price | $49/mo flat | Quote — third-party estimates start around $245/mo per tech |
Credit where it’s due
Where ServiceTitan shines
- Deep accounting integrations (QuickBooks Desktop, Sage, Acumatica)
- Mature reporting suite for shops doing $5M+ annual revenue
- Dedicated account managers for enterprise customers
The honest take
If you have 50+ techs across multiple states, $5M+ revenue, and an in-house ops manager who can run a 3-month implementation, ServiceTitan's depth is hard to beat. If you have 1-25 techs and want to be live this afternoon, BeMyCrew is the right call.